CONTACT + GUARANTEE
Limited Lifetime Warranty
Tragic Kiss garments are made from the finest of hardware and materials, and designed to last a lifetime. Meticulous thought is put into the fabric selection and craftsmanship of each and every Tragic Kiss piece. As part of our commitment to our reckless sirens, we stand behind our lingerie with a Limited Lifetime Warranty. If there are any issues stemming from manufacturing defects, we will gladly replace your garment, or a similarly-priced item if not available.
Return and Exchange Policy
Tragic Kiss prides itself on high-quality garments that make women feel svelte and reckless. If for any reason you are dissatisfied with a domestic purchase, we will assist you with a prompt refund or exchange. Tragic Kiss accepts domestic returns/exchanges of unused items by mail within 15 days from the date of shipment. We are happy to accept such items in their original packaging, unworn, and with all tags attached. For hygienic reasons, we cannot accept any panties or bodysuits that have been worn with direct skin contact. Please try bottoms and bodysuits over your own undergarments and do not remove the hygienic liner until you are satisfied with the garment. Books can only be returned in their unopened original packaging. Refunds will be credited to the original credit card used for purchase. We cannot be held responsible for returned orders lost in transit. We recommend that you send your return back to us by registered post and retain proof of posting.
Due to shipping costs, Tragic Kiss does not offer any returns on any internationally-shipped purchases. However, exchanges can be made upon customer paying for the shipping of returned products as well as the additional reshipment cost of exchanged products.
Tragic Kiss reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements. To initiate a return/exchange or for any additional questions regarding our return policy, email us at email@example.com.
As a lifestyle brand dedicated to quality and innovation, we are always looking to expand our rolodex of talented creative people. Whether you’re a model, creative strategist, designer, pattern-maker, fashion consultant, etc., we’d love to hear from you.
Tragic Kiss garments are sold in the most luxurious of boutiques whose clientele are known for discriminating tastes. If interested in carrying our lineup of fine lingerie and provocative stories, please fill out the form below or send us an email to firstname.lastname@example.org. One of our Boutique Relations Managers will be in contact to discuss retail options.